Privacy and Security

At Cacoon USA, we have a great respect for your privacy and protect your personal information. Cacoon USA owns the information collected on this site and will never sell or rent this information. We will not share the information with any third party unless you authorize us to do so.

This site contains links to other websites. Cacoon USA is not responsible for the privacy practices or the content of other sites.

When making a purchase through our website, we collect your name, billing and shipping address, phone number, e-mail address, and credit card information, in order to process your order. When you visit our website to place subsequent orders, when you create an account, we can save you time by providing your previous account information for you. We may collect your email, and occasionally send emails to you with information on new products, events, or other product related information. We will NOT, however, sell this information to any third party, nor will we make this information available in any format to any other entity.

This website takes every precaution to protect our customers' information. When you provide us with sensitive information (such as your credit card information) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. At other times this lock does not appear or appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// of https://

If you have any questions about this privacy policy, about Cacoon USA’s information collection practices, or security at our website, please email us at Your personal information and credit card information are safe with us.